Cost and time effective IT training

Ensuring end user competence and confidence during IT change programs.

Systems change is a complex and demanding process. Ensuring your end users are confident and competent with the new application is essential for a successful project*.  Frequently project dates slip and this only increases the pressure on the training function. 

EnlightKS has over 14 years experience in delivering systems change projects against tight time and budget deadlines. Our tools and services have been used across the Public and Private sector to deliver measured, reportable, training programs with demonstrable value to the business owners.

Working with your subject matter experts, we will rapidly capture your systems process and business rules using KStutor to create system simulations of any application (in fact KStutor is a very intuitive application designed to enable your subject matter experts to perform this themselves if desired). Once captured these are quickly turned into short lessons and may be delivered as “Show me”, “Test me” or “Movie me” to complement the end users learning style.  

Re-purpose captured knowledge to support your business needs.  

Lessons may also be easily re-purposed to produce User Guides or User Acceptance Test documents using KSdeveloper, a major time saving when compared to building these separately.

Completed lessons are published to myKS** to enable the end user attainment to be tracked and reported, invaluable for understanding your organizations’ readiness.

Immediately following the system launch, KShelper provides user and context sensitive support in the live environment providing support for :-

• Best practice reinforcement 

• Data quality

• Change management 

Contact us to see how we can help.

* According to Cranfield University, “over 60 per cent of IT systems fail because projects neglect the organisation and people changes introduced by new technology”.

**or existing SCORM 1.2 LMS