End-User Solutions - End-User Support

Empower end-user to help themselves

Supporting end-users in a live environment is a tricky and expensive operation. The average user will forget as much as 70% of their training within a couple of weeks, more so if they don’t have the opportunity to put into practice what they’ve learned.

EnlightKS solve this problem with our market leading performance support system that sits on the end-users desktop, providing context sensitive access to training material. This can include documentation, e-learning lessons, help, multimedia content or any web based resource.

By empowering end-users to help themselves mistakes are minimised, costs are greatly reduced and productivity significantly increases. End-users feel a sense of ownership and control of the system which can have positive effects on user adoption.

To find out how EnlightKS can help your end-user's please contact us.

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