Putting you in control of product and service roll-outs

Rolling-out a new product or service to your organisation presents some unique challenges. Training your workforce on the new proposition, processes and procedures required to sell and service it can be expensive and time consuming. These challenges are compounded when your workforce is split over different locations.

Traditionally these challenges would be met by distributing printed literature and running classroom based training sessions. While this approach can be effective the costs involved can be prohibitive. Cost isn’t the only factor – if the launch is delayed your staff will quickly forget the lessons learned and will need retraining to get them back up to speed.

The EnlightKS approach applies our online learning technology to create efficiencies and enable you to measure and control the knowledge transfer process. We provide a platform to create high impact e-learning material that can be delivered directly to the desktop, allowing your staff to work through training material in down time.

Introducing tests and quizzes into the lessons allows you to measure how well the new proposition has been understood, identifying weaknesses in organisational knowledge and tracking who has completed the training programme.

Add to this our unique in-process support tool that integrates with key IT systems and you have a solution that continues to train and refresh your workforce’s knowledge throughout the product’s life cycle.

By using EnlightKS you can expect to save around 50% of the cost of standard training, and have the ability to track and measure progression, putting you squarely in control of the entire programme.  

To find out more about how EnlightKS can help you roll-out new products please contact us.