27 January 2010

EnlightKS and Swedbank reveal system migration secrets of success at Learning Technologies 2010

EnlightKS, the European e-learning, e-assessment specialist, will be sharing a platform with Swedbank, to talk about their recent success in supporting the migration around 10,000 users from MS Office 2003 to MS Office 2007.

The case study, delivered as part of the exhibition's series of free seminars and to be given on both days, will describe in detail how Swedbank minimised staff downtime for training and reduced its helpdesk loading, during the business-wide system migration to MS Office 2007.

The solution comprised automated testing and online content, a key component being an effective mechanism to ensure staff were only trained in aspects of MS Office that were relevant to their job and with which they were not already familiar.

Key aspects to be explored in this case study include:


The processes used to conduct the training needs analysis which involved both the creation of a business-wide "blueprint" for skills as well individual role profiles for all users

The automated creation of personalised development plans based upon learners' role-based needs and existing knowledge

The use of combined 'train and test' to address many of the knowledge gaps at the point where they are indentified

The use of in-application testing and the significant added value that this brings to assessment process

An analysis of the time savings achieved and comparisons with earlier, similar business migration projects

The seminars will be hosted by Lise-Lotte Appelgren of EnlightKS' Professional Services accompanied by Ingrid Hård, Manager for Education at Swedbank. They take place on Wednesday at 3.45pm in Theatre 5 and on Thursday at 2.45pm in Theatre 3.

Full details can be found at: www.learningtechnologies.co.uk/free-seminars


About Swedbank
Swedbank´s vision is to be the leading financial institution in the markets where we are present. Swedbank has 9.4 million retail customers and 600,000 corporate customers with 419 branches in Sweden, 278 branches in the Baltic countries and another 215 branches in Ukraine. The group is also present in Copenhagen, Helsinki, Kaliningrad, Luxembourg, Moscow, New York, Oslo, Shanghai, St. Petersburg and Tokyo. As of December 2008 the group had total assets of SEK 1,812 billion and approximately 21,000 employees. For more information about Swedbank, please visit www.swedbank.com

About EnlightKS
EnlightKS provides e-learning, e-assessment and performance support solutions that enable its customers to achieve demonstrably better planning, delivery and management of learning throughout their organisations.

Its products and services encompass all stages of the learning life-cycle, from the management and delivery of highly effective learning content, to robust assessment and certification processes, to the provision of in-process support in the workplace. In addition, its ECDL platform is the most widely used in the industry, with customers in over 20 countries and millions of tests delivered every year.

EnlightKS was formed following Knowledge Solutions' acquisition of Enlight AB, the leading provider of online ECDL/ICDL testing and Certification Management systems, and BdM Development, the European e-learning and learning management specialist.

Customers include Barclays Bank, Yorkshire Water, Islington Council, Pizza Hut, BT, Polypipe, RBS, Leicestershire Police, Moorfields Eye Hospital, the British Computer Society, the Irish Computer Society, ECDL Switzerland AG, Episerver, Jeeves and the Swedsec amongst many others.

EnlightKS. Powering Knowledge, Empowering People.

Related link:http://www.trainingpressreleases.com/newsstory.asp?NewsID=5047